Blindly Follow

Blindly Follow

So much seems to be going on and possibly throwing some off kilter. Politics, both personal and business relationship upheavals, and even the weather. We don’t know who to trust. It may even seem like nothing around us is stable or reliable anymore. And isn’t it...
Truths

Truths

Some people get upset talking about politics of any kind as well as religious or other beliefs. Humans will defend their beliefs sometimes loudly, angrily, or violently. Why? People want to be heard, and some people crave external validation. Some feel they have to be...
Our Tribe

Our Tribe

Labels are tricky things. They help us communicate and provide an approximation of what we’re talking about with another person or people. Why do I say approximation? Because we each, individually, take labels first as the broad generally accepted definition and then...
One Bad Apple

One Bad Apple

I think we’ve all may have had, at least once, that one client, patient or customer who keeps coming back, but does so with a surly attitude and unkind words. I want to make this very clear…it’s not you. How can I be so sure? Think about it…if your service was truly...
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